{"id":1174,"date":"2026-04-09T17:26:04","date_gmt":"2026-04-09T20:26:04","guid":{"rendered":"https:\/\/novalink.com.br\/knowledge-base\/?post_type=knowledgebase&#038;p=1174"},"modified":"2026-04-09T17:26:05","modified_gmt":"2026-04-09T20:26:05","slug":"como-sincronizar-o-unm-quando-der-erro-e-nao-estiver-running","status":"publish","type":"knowledgebase","link":"https:\/\/novalink.com.br\/knowledge-base\/base-de-conhecimento\/tutorias-tecnicos\/como-sincronizar-o-unm-quando-der-erro-e-nao-estiver-running\/","title":{"rendered":"Como sincronizar o UNM quando der erro e n\u00e3o estiver Running"},"content":{"rendered":"\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-pale-ocean-gradient-background has-background\">Neste t\u00f3pico, ser\u00e1 apresentado o procedimento a ser realizado quando o UNM estiver indispon\u00edvel para conex\u00e3o, impossibilitando a visualiza\u00e7\u00e3o do status das <strong>ONTs\/ONUs<\/strong> dos clientes. Conforme ilustrado no print abaixo:<\/p>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"562\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-3-edited.png\" alt=\"\" class=\"wp-image-1183\" style=\"width:840px;height:auto\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-3-edited.png 800w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-3-edited-300x211.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-3-edited-768x540.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-pale-ocean-gradient-background has-background\">A seguir, ser\u00e1 apresentado um procedimento simples para acessar o <strong>&#8220;Services&#8221;<\/strong> diretamente pelo <strong>Proxmox<\/strong>.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video height=\"844\" style=\"aspect-ratio: 1914 \/ 844;\" width=\"1914\" controls src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/AcessandoProxmox-animal.mp4\"><\/video><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-pale-ocean-gradient-background has-background\">Primeiramente, verifique os servi\u00e7os do UNM: <strong>&#8220;UnmBus&#8221;<\/strong>, <strong>&#8220;UNMCMAgent&#8221;<\/strong>, <strong>&#8220;UNMCMService&#8221;<\/strong>, <strong>&#8220;UnmNode&#8221;<\/strong>, <strong>&#8220;UnmPasNode&#8221;<\/strong> e <strong>&#8220;UnmServiceMonitor&#8221;<\/strong>. Todos devem estar com o status <strong>&#8220;Running&#8221;<\/strong>. Caso algum servi\u00e7o esteja parado, ser\u00e1 necess\u00e1rio inici\u00e1-lo antes de prosseguir. Conforme ilustrado no print abaixo<\/p>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"764\" height=\"161\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-4.png\" alt=\"\" class=\"wp-image-1185\" style=\"aspect-ratio:4.74534380792656;width:840px;height:auto\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-4.png 764w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-4-300x63.png 300w\" sizes=\"auto, (max-width: 764px) 100vw, 764px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-pale-ocean-gradient-background has-background\">Ap\u00f3s validar os servi\u00e7os do UNM, acesse o <strong>&#8220;IceGridGUI&#8221;<\/strong> por meio do atalho dispon\u00edvel na \u00e1rea de trabalho no console do Proxmox.<\/p>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"753\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-5-1024x753.png\" alt=\"\" class=\"wp-image-1186\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-5-1024x753.png 1024w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-5-300x221.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-5-768x565.png 768w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-5.png 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-pale-ocean-gradient-background has-background\">Ap\u00f3s iniciar o <strong>IceGridGUI<\/strong>, utilize o guia visual abaixo para efetuar o login. N\u00e3o \u00e9 necess\u00e1rio digitar as credenciais, pois elas j\u00e1 est\u00e3o pr\u00e9-definidas.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"798\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-6-1024x798.png\" alt=\"\" class=\"wp-image-1188\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-6-1024x798.png 1024w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-6-300x234.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-6-768x598.png 768w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-6.png 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-pale-ocean-gradient-background has-background\">Ap\u00f3s o login, o painel de componentes essenciais do <strong>UNM2000<\/strong> ser\u00e1 exibido. No menu \u00e0 esquerda, voc\u00ea encontrar\u00e1 a lista de servi\u00e7os; ative-os um a um, clicando com o bot\u00e3o direito e selecionando <strong>&#8216;Start&#8217;<\/strong>, conforme ilustrado no passo a passo \u00e0 direita.<\/p>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"805\" height=\"591\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-8.png\" alt=\"\" class=\"wp-image-1190\" style=\"aspect-ratio:1.3621161447248404;width:840px;height:auto\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-8.png 805w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-8-300x220.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-8-768x564.png 768w\" sizes=\"auto, (max-width: 805px) 100vw, 805px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-pale-ocean-gradient-background has-background\">Eventualmente, alguns servi\u00e7os podem apresentar falha na primeira tentativa de ativa\u00e7\u00e3o. Caso ocorra, selecione <strong>&#8216;Start&#8217;<\/strong> novamente. Se o erro persistir, desconsidere o servi\u00e7o espec\u00edfico, feche o <strong>IceGridGUI<\/strong> e prossiga com a abertura do <strong>UNM2000<\/strong>. A imagem abaixo exemplifica a mensagem de erro que pode surgir durante este processo.<\/p>\n<\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"794\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-9-1024x794.png\" alt=\"\" class=\"wp-image-1192\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-9-1024x794.png 1024w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-9-300x233.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-9-768x595.png 768w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/04\/image-9.png 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-pale-ocean-gradient-background has-background\"><strong>Nota:<\/strong> Caso o sistema ainda n\u00e3o opere corretamente ap\u00f3s esses passos, reporte o ocorrido no grupo de comunica\u00e7\u00e3o da empresa para que a equipe t\u00e9cnica possa investigar a causa.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Neste t\u00f3pico, ser\u00e1 apresentado o procedimento a ser realizado quando o UNM estiver indispon\u00edvel para conex\u00e3o, impossibilitando a visualiza\u00e7\u00e3o do status das ONTs\/ONUs dos clientes. Conforme ilustrado no print abaixo: A seguir, ser\u00e1 apresentado um procedimento simples para acessar o &#8220;Services&#8221; diretamente pelo Proxmox. Primeiramente, verifique os servi\u00e7os do UNM: &#8220;UnmBus&#8221;, &#8220;UNMCMAgent&#8221;, &#8220;UNMCMService&#8221;, &#8220;UnmNode&#8221;, &#8220;UnmPasNode&#8221; [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","knowledgebase_cat":[5],"class_list":["post-1174","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-tutorias-tecnicos"],"_links":{"self":[{"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/knowledgebase\/1174","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/comments?post=1174"}],"version-history":[{"count":4,"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/knowledgebase\/1174\/revisions"}],"predecessor-version":[{"id":1194,"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/knowledgebase\/1174\/revisions\/1194"}],"wp:attachment":[{"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/media?parent=1174"}],"wp:term":[{"taxonomy":"knowledgebase_cat","embeddable":true,"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/knowledgebase_cat?post=1174"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}