{"id":1269,"date":"2026-07-20T03:22:53","date_gmt":"2026-07-20T06:22:53","guid":{"rendered":"https:\/\/novalink.com.br\/knowledge-base\/?post_type=knowledgebase&#038;p=1269"},"modified":"2026-07-20T03:22:54","modified_gmt":"2026-07-20T06:22:54","slug":"como-configurar-ont-datacom-dm986-416-ax27","status":"publish","type":"knowledgebase","link":"https:\/\/novalink.com.br\/knowledge-base\/base-de-conhecimento\/setup-ont\/como-configurar-ont-datacom-dm986-416-ax27\/","title":{"rendered":"COMO CONFIGURAR ONT DATACOM DM986-416 AX27"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-18.png\" alt=\"\" class=\"wp-image-1270\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-18.png 1024w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-18-300x225.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-18-768x576.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"> PASSO 1 \u2013 ACESSO E LOGIN NA INTERFACE<\/h2>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Configura\u00e7\u00e3o Manual <br><br>Abra o navegador no computador ou celular conectado ao roteador.<br>Na barra de endere\u00e7o, digite: <code>192.168.0.1<\/code> (se n\u00e3o abrir, digite<code> https:\/\/192.168.0.1<\/code>).<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Na tela de login, insira as credenciais do padr\u00e3o Novalink:<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Username:<\/strong> <code>user<\/code><\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Password:<\/strong> <code>Tecinfo2486@<\/code><br><br>Clique em <strong>Login<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"477\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-19-1024x477.png\" alt=\"\" class=\"wp-image-1271\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-19-1024x477.png 1024w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-19-300x140.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-19-768x358.png 768w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-19-1536x716.png 1536w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-19.png 1816w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><br><strong>ACESSAR A ABA DE CONFIGURA\u00c7\u00c3O DO WI-FI<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Ap\u00f3s fazer o login no roteador, voc\u00ea estar\u00e1 na tela inicial (<strong>Status<\/strong>).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">O que fazer:<br>No menu superior principal, clique na aba <strong>WLAN<\/strong>.<\/h3>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\"><\/ol>\n\n\n\n<p class=\"has-vivid-red-background-color has-background has-medium-font-size wp-block-paragraph\">\u26a0\ufe0f <strong>ATEN\u00c7\u00c3O (O \u00f3bvio precisa ser dito):<\/strong> \u00c9 na aba <strong>WLAN<\/strong> que vamos configurar o nome das redes Wi-Fi, as senhas e as op\u00e7\u00f5es avan\u00e7adas como o Band Steering no modo manual. Pode clicar em <strong>WLAN<\/strong> para abrir o menu do Wi-Fi.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"789\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-22-1024x789.png\" alt=\"\" class=\"wp-image-1274\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-22-1024x789.png 1024w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-22-300x231.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-22-768x592.png 768w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-22.png 1241w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-vivid-cyan-blue-background-color has-background has-medium-font-size wp-block-paragraph\"><br><strong>CONFIGURA\u00c7\u00c3O B\u00c1SICA DO WI-FI 5 GHz (MANUAL)<\/strong><br><br>Nesta tela, faremos a configura\u00e7\u00e3o do r\u00e1dio de <strong>5 GHz<\/strong> de forma manual.<br><br><br><strong>Basic Settings:<\/strong> No menu lateral do <strong>wlan0 (5GHz)<\/strong>, clique em <strong>Basic Settings<\/strong>.<br><br><strong>SSID:<\/strong> Digite o nome do Wi-Fi 5G do cliente (Ex: <code>TESTE_5G<\/code>).<br><br><strong>Channel Width:<\/strong> Escolha <strong>160MHz<\/strong> (libera a velocidade m\u00e1xima do Wi-Fi 6).<br><br><strong>Channel Number:<\/strong> Escolha o canal (Ex: <code>44<\/code>).<br><br><em>Dica N1:<\/em> Antes de escolher o canal, clique em <strong>Site Survey<\/strong> no menu lateral para ver qual canal tem menos interfer\u00eancia dos vizinhos.<br><br><strong>Apply Changes:<\/strong> Clique no bot\u00e3o para salvar.<br><br>\u26a0\ufe0f <strong>IMPORTANTE:<\/strong> Clique em <strong>Apply Changes<\/strong> antes de ir para outra aba, sen\u00e3o voc\u00ea vai perder o que digitou.<\/p>\n\n\n\n<p class=\"has-vivid-red-background-color has-background has-medium-font-size wp-block-paragraph\">\u26a0\ufe0f <strong>ATEN\u00c7\u00c3O (O \u00f3bvio precisa ser dito):<\/strong><br><br>A largura de <strong>160MHz<\/strong> entrega o topo do desempenho do equipamento, mas exige um canal limpo. Se o Wi-Fi apresentar instabilidade por conta de interfer\u00eancia no local, reduza a largura para <strong>80MHz<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"514\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-23-1024x514.png\" alt=\"\" class=\"wp-image-1275\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-23-1024x514.png 1024w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-23-300x151.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-23-768x385.png 768w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-23.png 1317w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><br><strong>PASSO 4 \u2013 SEGURAN\u00c7A E SENHA DO WI-FI 5 GHz<\/strong><\/p>\n\n\n\n<p class=\"has-vivid-cyan-blue-background-color has-background has-medium-font-size wp-block-paragraph\"><strong>Security:<\/strong> No menu lateral do <strong>wlan0 (5GHz)<\/strong>, clique em <strong>Security<\/strong> (marcado com <strong>1<\/strong>).<br><br><strong>Pre-Shared Key:<\/strong> Digite a senha do Wi-Fi 5G do cliente (Ex: <code>Teste@123<\/code>, marcado com <strong>2<\/strong>).<br><br><em>Aten\u00e7\u00e3o:<\/em> A senha precisa ter no m\u00ednimo 8 caracteres, com letras e n\u00fameros.<br><br><em>Dica:<\/em> Marque a caixinha <strong>Show Password<\/strong> para conferir se digitou a senha sem erros.<br><br><strong>Apply Changes:<\/strong> Clique no bot\u00e3o para salvar as altera\u00e7\u00f5es (marcado com <strong>3<\/strong>).<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\"><\/ol>\n\n\n\n<p class=\"has-vivid-red-background-color has-background has-medium-font-size wp-block-paragraph\">\u26a0\ufe0f <strong>IMPORTANTE:<\/strong> N\u00e3o altere as op\u00e7\u00f5es <strong>Encryption<\/strong> (<code>WPA2-PSK\/WPA3-PSK<\/code>) e <strong>Cipher Suite<\/strong> (<code>AES<\/code>), pois elas j\u00e1 v\u00eam no padr\u00e3o correto de seguran\u00e7a da Novalink.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"602\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-24-1024x602.png\" alt=\"\" class=\"wp-image-1276\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-24-1024x602.png 1024w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-24-300x176.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-24-768x451.png 768w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-24.png 1213w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-vivid-red-background-color has-background has-medium-font-size wp-block-paragraph\"><strong>PASSO 5 \u2013 VERIFICAR INTERFER\u00caNCIA (SITE SURVEY 5 GHz)<\/strong><br><br>Site Survey: No menu lateral do wlan0 (5GHz), clique em Site Survey .<br>Refresh: Clique no bot\u00e3o Refresh para escanear os Wi-Fis vizinhos.<br>Analisar os canais: Verifique na tabela quais canais (Channel) as redes ao redor est\u00e3o usando.<br><br>\u26a0\ufe0f DICA DO N1: Escolha para o roteador do cliente um canal que n\u00e3o apare\u00e7a na lista ou que tenha poucas redes por perto. Isso evita lentid\u00e3o e quedas no Wi-Fi por interfer\u00eancia.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"541\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-25-1024x541.png\" alt=\"\" class=\"wp-image-1277\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-25-1024x541.png 1024w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-25-300x158.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-25-768x406.png 768w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-25.png 1378w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"541\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-26-1024x541.png\" alt=\"\" class=\"wp-image-1278\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-26-1024x541.png 1024w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-26-300x158.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-26-768x405.png 768w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-26.png 1322w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-vivid-cyan-blue-background-color has-background has-medium-font-size wp-block-paragraph\"><strong><br>CONFIGURA\u00c7\u00c3O B\u00c1SICA DO WI-FI 2.4 GHz<\/strong><br><br>Basic Settings: No menu lateral do wlan1 (2.4GHz), clique em Basic Settings <br>SSID: Digite o nome do Wi-Fi 2.4G do cliente (Ex: TESTE, ).<br>Channel Width: Escolha  40MHz <br>Channel Number: Escolha o canal desejado (Ex: 11,).<br>Dica N1: Clique em Site Survey no menu lateral do 2.4GHz para ver qual canal (1, 6 ou 11) est\u00e1 menos polu\u00eddo pelos vizinhos.<br>Apply Changes: Clique no bot\u00e3o para salvar as altera\u00e7\u00f5es.<\/p>\n\n\n\n<p class=\"has-vivid-cyan-blue-background-color has-background has-medium-font-size wp-block-paragraph\">\u26a0\ufe0f IMPORTANTE: Lembre-se de clicar em Apply Changes antes de ir para o menu de seguran\u00e7a (Security), sen\u00e3o as altera\u00e7\u00f5es do nome e canal ser\u00e3o perdidas.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"470\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-27-1024x470.png\" alt=\"\" class=\"wp-image-1279\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-27-1024x470.png 1024w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-27-300x138.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-27-768x352.png 768w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-27.png 1282w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><br><br><strong>COMO RESOLVER: BAND STEERING CINZA \/ BLOQUEADO<\/strong><\/p>\n\n\n\n<p class=\"has-vivid-cyan-blue-background-color has-background has-medium-font-size wp-block-paragraph\">Se ao acessar <strong>Advanced Settings<\/strong> o campo <strong>Band Steering<\/strong> estiver acinzentado (bloqueado sem deixar clicar em <em>Enabled<\/em>), \u00e9 porque os nomes das redes Wi-Fi (SSID) est\u00e3o diferentes.<br><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"772\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-29-1024x772.png\" alt=\"\" class=\"wp-image-1281\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-29-1024x772.png 1024w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-29-300x226.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-29-768x579.png 768w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-29.png 1164w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-vivid-cyan-blue-background-color has-background has-medium-font-size wp-block-paragraph\">O que fazer para liberar o Band Steering:<br><br><strong>Volte na aba Basic Settings do 5G:<\/strong><br><br>No menu lateral de <strong>wlan0 (5GHz)<\/strong>, clique em <strong>Basic Settings<\/strong>.<br><br>Verifique o campo <strong>SSID<\/strong> (Nome da Rede)<br><br><strong>Deixe os nomes das redes ID\u00caNTICOS:<\/strong><br><br>O nome da rede no <strong>2.4G<\/strong> e no <strong>5G<\/strong> precisa ser <strong>exatamente igual<\/strong> (Exemplo: ambos devem estar nomeados como <code>TESTE<\/code>, sem o <code>_5G<\/code> no final).<br>As <strong>senhas<\/strong> das duas redes tamb\u00e9m precisam ser iguais na aba <strong>Security<\/strong>.<br><br><strong>Volte em Advanced Settings:<\/strong><br>Ap\u00f3s salvar os nomes e senhas iguais nas duas frequ\u00eancias, volte em <strong>Advanced Settings<\/strong> no <strong>5GHz<\/strong>.<br>A op\u00e7\u00e3o <strong>Band Steering<\/strong> deixar\u00e1 de ficar acinzentada e voc\u00ea poder\u00e1 marcar <strong>Enabled<\/strong> normalmente.<br>Clique em <strong>Apply Changes<\/strong> para salvar.<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\"><\/ol>\n\n\n\n<p class=\"has-vivid-red-background-color has-background has-medium-font-size wp-block-paragraph\">\u26a0\ufe0f <strong>DICA R\u00c1PIDA PARA O N1:<\/strong> O roteador s\u00f3 permite ativar o Band Steering quando as duas redes (2.4G e 5G) t\u00eam <strong>o mesmo nome e a mesma senha<\/strong>. Se o nome do 5G tiver <code>_5G<\/code> no final, o bot\u00e3o continuar\u00e1 travado\/acinzentado!<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"590\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-30-1024x590.png\" alt=\"\" class=\"wp-image-1282\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-30-1024x590.png 1024w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-30-300x173.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-30-768x442.png 768w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-30.png 1174w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"619\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-31-1024x619.png\" alt=\"\" class=\"wp-image-1283\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-31-1024x619.png 1024w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-31-300x181.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-31-768x464.png 768w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-31.png 1208w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><br><strong>ATIVANDO O BAND STEERING (AGORA LIBERADO)<\/strong><\/p>\n\n\n\n<p class=\"has-vivid-cyan-blue-background-color has-background has-medium-font-size wp-block-paragraph\">Com os nomes e senhas das redes 2.4G e 5G id\u00eanticos, a op\u00e7\u00e3o de Band Steering estar\u00e1 destravada para configura\u00e7\u00e3o.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">O que fazer em cada n\u00famero:<\/h3>\n\n\n\n<p class=\"has-vivid-cyan-blue-background-color has-background has-medium-font-size wp-block-paragraph\"><strong>Advanced Settings:<\/strong> No menu lateral do <strong>wlan0 (5GHz)<\/strong>, clique em <strong>Advanced Settings<\/strong> (marcado com <strong>Band Steering:<\/strong> Marque a op\u00e7\u00e3o <strong>Enabled<\/strong>.<br>Mantenha o menu ao lado em <strong>Prefer 5GHz<\/strong>.<br><strong>Manter Padr\u00e3o de RSSI:<\/strong> Confirme se os valores est\u00e3o no padr\u00e3o Novalink:<br><strong>Rssi Threshold Low:<\/strong> <code>-65<\/code><br><strong>Rssi Threshold High:<\/strong> <code>-30<\/code><br><strong>Apply Changes:<\/strong> Clique no bot\u00e3o para salvar e ativar a fun\u00e7\u00e3o.<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\"><\/ol>\n\n\n\n<p class=\"has-vivid-red-background-color has-background has-medium-font-size wp-block-paragraph\">\u26a0\ufe0f <strong>IMPORTANTE:<\/strong><br>O pr\u00f3prio roteador mover\u00e1 o aparelho do cliente para o 5G (quando perto) ou 2.4G (quando longe) de forma autom\u00e1tica.<br>Com o Band Steering ativado, o cliente ver\u00e1 <strong>apenas um nome de Wi-Fi<\/strong> no celular ou computador.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"765\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-32-1024x765.png\" alt=\"\" class=\"wp-image-1284\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-32-1024x765.png 1024w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-32-300x224.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-32-768x574.png 768w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-32.png 1184w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-vivid-cyan-blue-background-color has-background wp-block-paragraph\"><br><br><strong> CONFIGURA\u00c7\u00c3O DA WAN \/ PON WAN (INTERNET)<\/strong><br><br>No menu superior, clique na aba <strong>WAN<\/strong> para abrir as configura\u00e7\u00f5es avan\u00e7adas de conex\u00e3o.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">O que preencher em cada n\u00famero:<\/h3>\n\n\n\n<p class=\"has-vivid-cyan-blue-background-color has-background has-medium-font-size wp-block-paragraph\"><strong>Authentication Method:<\/strong> Mantenha em <strong>AUTO<\/strong>.<br><strong>VLAN ID:<\/strong> Digite a <strong>VLAN<\/strong> do cliente (Ex: <code>555<\/code>).<br><strong>Channel Mode:<\/strong> Selecione a op\u00e7\u00e3o <strong>PPPoE<\/strong>.<br><strong>Connection Type:<\/strong> Selecione <strong>INTERNET_TR069<\/strong> ou <strong>INTERNET<\/strong>.<br><strong>MTU:<\/strong> Mantenha o valor <strong>1492<\/strong> .<br><strong>IP Protocol:<\/strong> Selecione <strong>IPv4\/IPv6<\/strong> para ativar o Dual Stack .<br><strong>UserName:<\/strong> Digite o <strong>usu\u00e1rio PPPoE<\/strong> do cliente (Ex: <code>teste123@teste<\/code>).<br><strong>Password:<\/strong> Digite a <strong>senha PPPoE<\/strong> do cliente.<br><strong>Type:<\/strong> Mantenha em <strong>Continuous<\/strong> .<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"755\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-28-1024x755.png\" alt=\"\" class=\"wp-image-1280\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-28-1024x755.png 1024w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-28-300x221.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-28-768x567.png 768w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-28.png 1266w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-vivid-cyan-blue-background-color has-background has-medium-font-size wp-block-paragraph\"><br><strong>Address Mode:<\/strong> Selecione a op\u00e7\u00e3o <strong>Stateless DHCPv6(SLAAC)<\/strong>.<br><strong>Request Options:<\/strong> Marque a caixa <strong>Request Prefix<\/strong>.<br><strong>Request DNS:<\/strong> Marque a op\u00e7\u00e3o <strong>on<\/strong>.<br><strong>IPv6 Address Translate Mode:<\/strong> Mantenha em <strong>None<\/strong>.<br><strong>Port Mapping (ALL):<\/strong> Marque a caixa <strong>ALL<\/strong> (certifique-se de que LAN1 a LAN4, WLAN0 e WLAN1 fiquem marcadas).<br><strong>Salvar:<\/strong> Clique em <strong>Apply Changes<\/strong>.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-vivid-red-background-color has-background has-medium-font-size wp-block-paragraph\">\u26a0\ufe0f <strong>ATEN\u00c7\u00c3O (O \u00f3bvio precisa ser dito):<\/strong><br><br><strong>Port Mapping:<\/strong> Se alguma porta ou Wi-Fi (LAN\/WLAN) ficar desmarcada nessa caixa, o cliente n\u00e3o vai navegar ao conectar nela.<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"785\" height=\"520\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-34.png\" alt=\"\" class=\"wp-image-1286\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-34.png 785w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-34-300x199.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-34-768x509.png 768w\" sizes=\"(max-width: 785px) 100vw, 785px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong><br>CONFIGURA\u00c7\u00c3O DO DHCP E DNS (SERVICES<\/strong>)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No menu superior, clique na aba <strong>Services<\/strong>  para acessar a distribui\u00e7\u00e3o de IPs locais.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DNS option:<\/strong> Selecione a op\u00e7\u00e3o <strong>Transparent DNS<\/strong> .<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Salvar:<\/strong> Clique em <strong>Apply Changes<\/strong> .<\/p>\n\n\n\n<p class=\"has-vivid-red-background-color has-background wp-block-paragraph\">\u26a0\ufe0f <strong>ATEN\u00c7\u00c3O (O \u00f3bvio precisa ser dito):<\/strong><br><strong>Por que Transparent DNS?<\/strong> Com essa op\u00e7\u00e3o selecionada, o roteador repassa os DNSs recebidos da conex\u00e3o PPPoE da Novalink diretamente para os celulares e computadores do cliente, garantindo resolu\u00e7\u00e3o de nomes mais r\u00e1pida e sem conflitos de cache local.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-36-1024x576.png\" alt=\"\" class=\"wp-image-1288\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-36-1024x576.png 1024w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-36-300x169.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-36-768x432.png 768w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-36.png 1120w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>ACESSO REMOTO (REMOTE ACCESS)<\/strong><\/p>\n\n\n\n<p class=\"has-vivid-cyan-blue-background-color has-background has-medium-font-size wp-block-paragraph\">No menu superior, clique em <strong>Advance<\/strong> e, no menu lateral esquerdo, selecione <strong>Remote Access<\/strong> para liberar ou bloquear o acesso de gerenciamento ao roteador.<br><strong>HTTP (LAN \/ WAN):<\/strong> Marque <strong>LAN<\/strong> e <strong>WAN<\/strong> (Porta <code>80<\/code>).<br><strong>HTTPS (LAN \/ WAN):<\/strong> Marque <strong>LAN<\/strong> e <strong>WAN<\/strong> (Porta <code>443<\/code>).<br><strong>Ping (LAN \/ WAN):<\/strong> Mantenha <strong>WAN<\/strong> marcado.<br><strong>TELNET \/ FTP \/ TFTP:<\/strong> Mantenha <strong>desmarcados<\/strong> (evita brechas de seguran\u00e7a).<br><strong>Salvar:<\/strong> Clique em <strong>Apply Changes<\/strong>.<br><br><strong>Seguran\u00e7a:<\/strong> Nunca ative TELNET ou FTP na WAN, pois essas conex\u00f5es n\u00e3o s\u00e3o criptografadas e exp\u00f5em o equipamento a ataques externos.<br><br>\u26a0\ufe0f <strong>ATEN\u00c7\u00c3O (O \u00f3bvio precisa ser dito):<\/strong><br><strong>Por que liberar o WAN no HTTP\/HTTPS e Ping?<\/strong> Isso permite que o suporte do N2 e N3 acesse a interface do roteador \u00e0 dist\u00e2ncia e fa\u00e7a testes de ICMP (Ping) diretamente pela rede da Novalink.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"454\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-38-1024x454.png\" alt=\"\" class=\"wp-image-1290\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-38-1024x454.png 1024w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-38-300x133.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-38-768x341.png 768w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-38.png 1264w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-vivid-cyan-blue-background-color has-background has-medium-font-size wp-block-paragraph\"><br><strong>CONFIGURA\u00c7\u00c3O DE FUSO HOR\u00c1RIO E DATA (TIME ZONE)<\/strong><br>No menu superior, clique na aba <strong>Advance<\/strong> e, no menu lateral esquerdo, selecione <strong>Time Zone<\/strong> para ajustar o rel\u00f3gio interno do roteador.<\/p>\n\n\n\n<p class=\"has-vivid-cyan-blue-background-color has-background has-medium-font-size wp-block-paragraph\"><strong>Adjust System Time:<\/strong> Mantenha <strong>desmarcado<\/strong> (o roteador vai buscar a hora certa pela internet sozinho).<br><strong>Time Zone Select:<\/strong> Selecione <strong>America\/Sao_Paulo (UTC-03:00)<\/strong>.<br><strong>Enable Daylight Saving Time:<\/strong> Mantenha <strong>desmarcado<\/strong> (n\u00e3o usamos mais hor\u00e1rio de ver\u00e3o).<br><strong>Enable SNTP Client Update:<\/strong> Marque a caixa para <strong>ativar<\/strong>.<br><strong>WAN Interface:<\/strong> Mantenha selecionado a interface PPPoE (Ex: <code>ppp0<\/code>).<br><strong>SNTP Server 1:<\/strong> Digite <code>a.ntp.br<\/code>.<br><strong>SNTP Server 2:<\/strong> Digite <code>b.ntp.br<\/code>.<br><strong>Salvar:<\/strong> Clique no bot\u00e3o <strong>Apply Changes<\/strong>.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-vivid-red-background-color has-background has-medium-font-size wp-block-paragraph\">\u26a0\ufe0f <strong>ATEN\u00c7\u00c3O (O \u00f3bvio precisa ser dito):<\/strong><br><strong>Por que isso \u00e9 importante?<\/strong> Se o rel\u00f3gio do roteador ficar desajustado (como em 1970), os registros de <strong>Log<\/strong>, o <strong>Controle Parental<\/strong> por hor\u00e1rio e a valida\u00e7\u00e3o do servi\u00e7o de <strong>TR-069<\/strong> (gerenciamento remoto) n\u00e3o v\u00e3o funcionar corretamente.<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"562\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-37-1024x562.png\" alt=\"\" class=\"wp-image-1289\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-37-1024x562.png 1024w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-37-300x165.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-37-768x422.png 768w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-37.png 1227w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong><br>LISTA DE CONTROLE DE ACESSO (ACL)<\/strong><\/p>\n\n\n\n<p class=\"has-vivid-cyan-blue-background-color has-background has-medium-font-size wp-block-paragraph\">No menu superior, clique em <strong>Admin<\/strong> e, no menu lateral esquerdo, selecione <strong>ACL<\/strong> para gerenciar quem pode acessar as telas de configura\u00e7\u00e3o por IP.<br><strong>ACL Capability:<\/strong> Mantenha selecionado <strong>Disable<\/strong>.<br><strong>Enable:<\/strong> Mantenha marcado.<br><strong>Interface:<\/strong> Selecione <strong>LAN<\/strong>.<br><strong>Start IP Address:<\/strong> Mantenha <code>192.168.0.1<\/code>.<br><strong>End IP Address:<\/strong> Mantenha <code>192.168.0.254<\/code>.<br><strong>HTTP \/ HTTPS:<\/strong> Mantenha marcados em <strong>LAN<\/strong>.<br><strong>PING:<\/strong> Mantenha marcado.<br><strong>Salvar:<\/strong> Clique no bot\u00e3o <strong>Apply Changes<\/strong>.<\/p>\n\n\n\n<p class=\"has-vivid-red-background-color has-background has-medium-font-size wp-block-paragraph\"><br>\u26a0\ufe0f <strong>ATEN\u00c7\u00c3O (O \u00f3bvio precisa ser dito):<\/strong><br><strong>Cuidado com o ACL Capability:<\/strong> Deixe essa op\u00e7\u00e3o sempre em <strong>Disable<\/strong> no padr\u00e3o de atendimento. Se voc\u00ea marcar em <em>Enable<\/em> sem cadastrar uma regra correta na tabela abaixo, o roteador vai <strong>bloquear todos os acessos<\/strong> \u00e0 interface e voc\u00ea perder\u00e1 a conex\u00e3o de gerenciamento com o equipamento.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"700\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-39-1024x700.png\" alt=\"\" class=\"wp-image-1291\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-39-1024x700.png 1024w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-39-300x205.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-39-768x525.png 768w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-39.png 1231w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><br><strong>LIBERA\u00c7\u00c3O DE ACESSO REMOTO VIA ACL (WAN)<\/strong><\/p>\n\n\n\n<p class=\"has-vivid-cyan-blue-background-color has-background wp-block-paragraph\">No menu superior, clique em <strong>Admin<\/strong> e selecione <strong>ACL<\/strong> no menu lateral.<br><strong>Interface:<\/strong> Selecione <strong>WAN<\/strong> <br><strong>Start IP Address:<\/strong> Digite <code>100.64.0.0<\/code><br><strong>End IP Address:<\/strong> Digite <code>192.168.255.255<\/code><br><strong>HTTP:<\/strong> Marque a caixinha em <strong>WAN<\/strong> <br><strong>HTTPS:<\/strong> Marque a caixinha em <strong>WAN<\/strong> e mantenha a porta <code>443<\/code><br><strong>PING:<\/strong> Marque a caixinha em <strong>WAN<\/strong> <br><strong>Adicionar Regra:<\/strong> Clique no bot\u00e3o azul <strong>Add<\/strong><\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\"><\/ol>\n\n\n\n<p class=\"has-vivid-red-background-color has-background has-medium-font-size wp-block-paragraph\">\u26a0\ufe0f <strong>ATEN\u00c7\u00c3O (O \u00f3bvio precisa ser dito):<\/strong><br><strong>Por que preencher esse range espec\u00edfico?<\/strong> O Datacom recusa o IP zerado (<code>0.0.0.0<\/code>), mas aceita a faixa <code>100.64.0.0<\/code> a <code>192.168.255.255<\/code>. Isso permite que a equipe de suporte e ger\u00eancia da Novalink acesse a ONU remotamente sem dar erro de valida\u00e7\u00e3o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"643\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-40-1024x643.png\" alt=\"\" class=\"wp-image-1292\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-40-1024x643.png 1024w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-40-300x188.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-40-768x482.png 768w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-40.png 1275w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong><br>ATIVANDO O ACL NO ROTEADOR<\/strong><\/p>\n\n\n\n<p class=\"has-vivid-cyan-blue-background-color has-background wp-block-paragraph\">Ap\u00f3s adicionar a regra da WAN na tabela, \u00e9 necess\u00e1rio ligar a fun\u00e7\u00e3o <strong>ACL Capability<\/strong> no topo da p\u00e1gina.<strong>ACL Capability:<\/strong> Marque a op\u00e7\u00e3o <strong>Enable<\/strong>.<br><strong>Salvar:<\/strong> Clique no bot\u00e3o cinza <strong>Apply Changes<\/strong> (ao lado de Enable).<\/p>\n\n\n\n<p class=\"has-vivid-red-background-color has-background has-medium-font-size wp-block-paragraph\"><br>\u26a0\ufe0f <strong>ATEN\u00c7\u00c3O (O \u00f3bvio precisa ser dito):<\/strong><br><strong>Ordem importa:<\/strong> A fun\u00e7\u00e3o <strong>ACL Capability<\/strong> s\u00f3 deve ser alterada para <strong>Enable<\/strong> <em>depois<\/em> que as regras da LAN e da WAN j\u00e1 estiverem criadas na tabela abaixo. Se ativar o <em>Enable<\/em> sem as regras cadastradas, o roteador bloqueia os acessos imediatamente.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"729\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-41-1024x729.png\" alt=\"\" class=\"wp-image-1293\" srcset=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-41-1024x729.png 1024w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-41-300x214.png 300w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-41-768x547.png 768w, https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2026\/07\/image-41.png 1221w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>PASSO 1 \u2013 ACESSO E LOGIN NA INTERFACE Configura\u00e7\u00e3o Manual Abra o navegador no computador ou celular conectado ao roteador.Na barra de endere\u00e7o, digite: 192.168.0.1 (se n\u00e3o abrir, digite https:\/\/192.168.0.1). Na tela de login, insira as credenciais do padr\u00e3o Novalink: Username: user Password: Tecinfo2486@ Clique em Login. ACESSAR A ABA DE CONFIGURA\u00c7\u00c3O DO WI-FI Ap\u00f3s [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","knowledgebase_cat":[8],"class_list":["post-1269","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-setup-ont"],"_links":{"self":[{"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/knowledgebase\/1269","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/comments?post=1269"}],"version-history":[{"count":1,"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/knowledgebase\/1269\/revisions"}],"predecessor-version":[{"id":1294,"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/knowledgebase\/1269\/revisions\/1294"}],"wp:attachment":[{"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/media?parent=1269"}],"wp:term":[{"taxonomy":"knowledgebase_cat","embeddable":true,"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/knowledgebase_cat?post=1269"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}