{"id":276,"date":"2023-02-27T10:36:21","date_gmt":"2023-02-27T13:36:21","guid":{"rendered":"https:\/\/novalink.com.br\/knowledge-base\/?post_type=knowledgebase&#038;p=276"},"modified":"2023-02-27T11:19:58","modified_gmt":"2023-02-27T14:19:58","slug":"procedimento-para-abertura-de-o-s","status":"publish","type":"knowledgebase","link":"https:\/\/novalink.com.br\/knowledge-base\/base-de-conhecimento\/atendimento-interno-nivel-1\/procedimento-para-abertura-de-o-s\/","title":{"rendered":"Procedimento para abertura de O.S"},"content":{"rendered":"\n<p>Para chegar ao ato de abertura de O.S, deve-se verificar algumas informa\u00e7\u00f5es, como:<br><br><\/p>\n\n\n\n<p class=\"has-vivid-green-cyan-background-color has-background\"><strong>-PPPOE ONLINE:<br>-SINAL DA ONU:<\/strong><br><strong>-UPTIME:<br>-ACESSO REMOTO:<br>-FIRMWARE ATUALIZADO:<br>-DNS:<br>-MTU:<br>-IPV6:<br>-MANUTEN\u00c7\u00c3O AUTOM\u00c1TICA:<\/strong><\/p>\n\n\n\n<p><br><br><\/p>\n\n\n\n<figure class=\"wp-block-video\"><video height=\"910\" style=\"aspect-ratio: 1906 \/ 910;\" width=\"1906\" autoplay controls muted preload=\"auto\" src=\"https:\/\/novalink.com.br\/knowledge-base\/wp-content\/uploads\/2023\/02\/Peek-2023-02-27-10-25.mp4\"><\/video><\/figure>\n\n\n\n<p><br><br><\/p>\n\n\n\n<p class=\"has-luminous-vivid-amber-background-color has-background\">Como diagnosticado previamente, preencher as informa\u00e7\u00f5es na abertura de O.S, ajudando assim, o t\u00e9cnico de campo ir com mais informa\u00e7\u00f5es. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Para chegar ao ato de abertura de O.S, deve-se verificar algumas informa\u00e7\u00f5es, como: -PPPOE ONLINE:-SINAL DA ONU:-UPTIME:-ACESSO REMOTO:-FIRMWARE ATUALIZADO:-DNS:-MTU:-IPV6:-MANUTEN\u00c7\u00c3O AUTOM\u00c1TICA: Como diagnosticado previamente, preencher as informa\u00e7\u00f5es na abertura de O.S, ajudando assim, o t\u00e9cnico de campo ir com mais informa\u00e7\u00f5es.<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","knowledgebase_cat":[10],"class_list":["post-276","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-atendimento-interno-nivel-1"],"_links":{"self":[{"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/knowledgebase\/276","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/comments?post=276"}],"version-history":[{"count":5,"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/knowledgebase\/276\/revisions"}],"predecessor-version":[{"id":286,"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/knowledgebase\/276\/revisions\/286"}],"wp:attachment":[{"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/media?parent=276"}],"wp:term":[{"taxonomy":"knowledgebase_cat","embeddable":true,"href":"https:\/\/novalink.com.br\/knowledge-base\/wp-json\/wp\/v2\/knowledgebase_cat?post=276"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}